Return and refund policy

Return & Refund Policy

 

Conditions for Accepted Returns :

  • Product must be unused, unwashed, and unworn

  • Must include original tags, labels, and packaging

  • Damaged or defective items

  • Items significantly different from the online description

Return Request Process :

  • Email collectionsvagmi@gmail.com within 24 hours of delivery.

  • Mention your Order Number and Reason for Return in the subject line.

  • Attach clear photos of the product showing the issue.

Refund Timelines 

  • Prepaid Orders: Refunded within 7–10 business days after receipt.

  • Cash on Delivery Orders: Refunded within 35 days of receiving the product back in-store.

  • COD charges are non-refundable.